According to our sources Toronto-based Total Credit Recovery Ltd., located at 225 Yorkland Blvd., is the largest collection agency operating in Canada.  According to our sources, this collection agency employs more than 500 staff licensed as collectors in the Province of Ontario.  Video footage courtesy of Emile van Gent.

are registered charitable organizations under the federal Income Tax Act.  Credit Counselling Services of Atlantic Canada Inc., however, had its charitable status annulled by the Canada Revenue Agency on July 12, 2013.

  • Credit Canada Debt Solutions
  • Credit Counselling Services of Atlantic Canada, Inc.
  • Credit Counselling Society
  • Consolidated Credit Counseling Services of Canada, Inc.

GECF Collections Company

2300 Meadowvale Blvd.

Mississauga, ON  L5N 5 P9

We invite you to provide us with updated information online using

the form found below:

Help us ensure that this list is both current and accurate

We would like to hear from you:

  • If a collection agency should be added or removed from our list
  • If a particular office location should be added or removed from our list
  • If our current information regarding an address, telephone number or          fax number should be changed

Briitsh Columbia Office:

Suite 430, 475 West Georgia Street
Vancouver, BC  V6B 4M9
Tel.: Toll Free  (800) 8365-7094 or (514) 878-9444
Fax: (514) 878-9422

Alberta Office:

400, 10310 Jasper Avenue
Edmonton, AB  T5J 2W4
Tel.:  Toll Free (888) 797-7727 or (780) 423-2231
Fax:  (888) 252-2022

Ontario Office:

6811 Century Avenue
Mississauga, ON  L5N 7K2
Tel.: (905) 819-8939

Quebec Office:

Bureau 600, 1155 Rue Universite
Montreal, QQ  H3B 3A7
Tel.:  Toll Free (866) 878-9444 or (514) 878-9444
Fax: (514) 878-9422

Head Office:

75 Watline Avenue, Suite  142

Mississauga, ON  L4Z 3E5

Tel.: Toll Free (888) 395-1147

Fax:  (905) 507-6566

Western Office:

309 Manning Rd. NE, Unit 201

Calgary, AB T2E 7M9

Tel.:  Toll Free (866) 802-8268 or (403) 802-4111

Fax: (403) 802-4144

Eastern Office:

800 Chomedey Blvd., Tour C, Suite 520

Laval, PQ H7V 3Y4

Tel.:   Toll Free (800) 888-8303  or (450) 988-1023

Fax: (450) 988-1379


Head Office:

P.O. Box Station Main

Stratford, ON  N5A 6S8

Tel.: (519) 271-6211 or Toll Free (800) 267-0490

Fax: (519) 271-5725 or  (800) 350-7222

Quebec Office:

Cashier Postal 13

Succarsale Jean-Talon

Montreal, QC H1S 2Z1

Tel.: (888) 467-2587

Head Office:

1450 Meyerside Drive, Second Floor
Mississauga, ON  L5T 2N5
Tel.:  Toll Free (800) 256-8964 or (905) 670-7575
Fax: (905) 670-7069

British Columbia Office:

88 6th Street, Unit 410
New Westminister, BC  V3L 5B3
Tel.: (855) 782-8033
Fax: (604) 522-9867

Ontario Office:

1 St. Paul Street, Suite 403
St. Catharines, ON  L2R 7L2
Tel.:  Toll Free (877) 340-8103
Fax: (905) 641-1515

Quebec Office:

4150 Rue St. Catherine Street West, Suite 240
Montreal, PQ  H3Z 2Y5
Tel.: (877) 688-3681
Fax: (514) 313-1247

Head Office:

201 Portage Avenue, Suite 1200
Winnipeg, MB  R3B 0C9
Tel.:  Toll Free (866) 958-5850 or (204) 958-5850
Fax: (204) 958-5859

Alberta Office:

10055 106th Street NW
Edmonton, AB  T5J 2Y2
Tel.  Toll Free (866) 958-5850
Fax: (780) 423-5993

Ontario Office:

101 N. Syndicate Avenue E., Suite 200
Thunder Bay, ON P7B 6T6

Quebec Office:

550 Sherbrooke Ouest, Suite 750
Montreal, PQ  H3A 1B9
Tel.:  Toll Free (866) 958-5850
Fax: (514) 940-0106

Head Office:

4664 Lougheed Highway, Unit 20
Burnaby, BC V5C 5T5
Tel.:  (604) 687-4559
Fax: (604) 661-7926


242-240 Graham Avenue
Winnipeg, MB  R3C 0J7
Tel.: (866) 887-0749 or (204) 944-8639
Fax: (204) 956-5699

1490 Denison Street, Suite 100
Markham, ON  L3R 9T7
Tel.: Toll Free (866) 877-9323 or (416) 482-9323
Fax: (905) 474-0328

320-2 Place Laval
Laval, PQ  H7N 5N6
Tel.:  Toll Free (888) 493-4646 or (450) 972-1611
Fax: (450) 975-1702

Head Office:

1001 Demaisonneauve West

Suite 1400
Montreal, PQ  H3A 3C8
Tel.:  Toll Free (888) 322-1414 or (514) 322-1414
Fax: (514) 322-1784

British Columbia Offices:

Building A400

2261 Keating Crossroad
Saanichton, BC  V8M 2A5
Tel.:  Toll Free (888) 769-9272
Fax: (866) 935-2123

405, Highway 33 West
Kelowna, BC V1X  1Y2
Tel.:  Toll Free (877) 250-7070 

Fax:  (866) 452-4111

Ontario Offices:

777 Guelph Line, Suite 204
Burlington, ON  L7R 3N2
Tel.:  Toll Free (888) 769-9272
Fax: (866) 935-2120

7030 Woodbine Avenue, Suite 700
Markham, ON  L3R 6G2
Tel.: Toll Free (877) 789-1001
Fax: (866) 667-5051

Head Office:

1490 Denison Street
Markham, ON  L3R 9T7
Tel.:  Toll Free (800) 563-4929

Fax:  Toll Free (866) 915-5199

Quebec Office:

2055 Peel Street, Suite 100
Montreal, PQ  H3A 1V4
Tel.: (514) 284-5533

Head Office:                            

16635 Yonge Street, Suite 26
Newmarket, ON  L3X 1V6
Tel.:  Toll Free (844) 200-2467

Ontario Office:

365 Wellington Street, Unit 225

London, ON  N6A 3N7

Tel.:   Toll Free (844) 200-2467

Quebec Office:

4200 Blvd. St. Laurent, Suite 600

Montreal, QC  H2W 2R2

Fax:  (866) 666-0195

33 Sinclair Blvd., Unit 4
Brantford, ON  N3S 7X6
Tel.: (519) 750-6000

British Columbia Office:

7455 132nd Street, Unit 113
Surrey Central Business Park
Surrey, BC V3W 1J8
Tel.:  Toll Free (800) 554--6841

Alberta Office:

10109-106th Street NW, 6th Floor
Edmonton, AB  T5J 3L7
Tel.: (780) 441-4000

Ontario Offices:

3080 Yonge Street, Suite 4000
Toronto, ON  M4N 3N1

77 James Street North, Unit 335-345
Hamilton, ON  L8R 2K3

Quebec Offices:

7077 Park Avenue
Montreal, QC  H3N 1X7
Tel.: (514) 876-8760

De 35-75 Port Royal East
Montreal, QC  H3L 3T1
Tel.: (514) 385-4444

Head Office

50 Minthorn Blvd., Suite 700
Markham, ON  L3T  7X8
Tel.:  Toll Free (888) 730-6333 or (905) 886-0555
Fax: (905) 886-5784

Quebec Office:

1255 University Street, Suite 1000
Montreal, PQ  H3B 3V8
Tel.:  Toll Free (877) 677-4214 or (514) 739-2900

2 Robert Speck Parkway, Unit 1400

Mississauga, ON  L4Z 1H8

Tel.: (905) 306-6249

Tricura Canada Inc.

Partners In Credit Inc.                                   

NCO Financial Services Ltd.                        

MJR Capital Services Inc.                             

Metropolitan Credit Adjusters Ltd.               

iQor Canada Ltd.                            

Gatestone & Co. (formerly Collectcorp)          

Financial Debt Recovery Ltd.                           

EOS Canada  Inc. (formerly Nordon)               

Dixon Commercial Investigators (1982) Inc.    

D & A Collection Corporation                           

UpLevel (formerly Credit Risk Management Canada Ltd )          

Credit Bureau of Canada Collections     

(aka Collectcents)              

Commercial Credit Adjusters Ltd. 

CBV Collection Services Ltd.      

ARO Inc.                             

Allied International Credit Corp.  


Affinity Global                              

(formerly Global Credit & Collection Inc.)                                         

Total Credit Recovery Ltd.                             

Head Office:

225 Yorkland Blvd.
North York, ON  M2J 4Y7
Tel.: (416) 774-4000

Fax: (416) 774-4001

British Columbia Office:

205-6011 Westminister Highway
Richmond, BC  V7C 4V4
Tel.: (604) 231-1500 or (888) 738-0577

Fax: (604) 231-1570

Alberta Office:

10236-101st Street, Suite 1302
Edmonton, AB  T5J 3G1
Tel. (   ) 423-1515

Quebec Office:

420 Blvd. Armand Frappier, Suite 300

Laval, QC  H7V 4B4

Tel.:  Toll Free  (888) 331-5222 or (450) 680-1800

New Brunswick Office
1222 Main Street, Suite 5001
Moncton, NB E1C 1W6
Tel.: (506) 853-0553

A1 Credit Recovery and Collection Services
Affinity Global
Allied International Credit Corp.
ARO Inc.
CBV Collection Services Ltd.
Commercial Credit Adjusters Ltd.
Common Collection Agency
Credit Bureau of Canada Collections
D&A Collection Corporation

Dixon Commercial Investigators (1982)

EOS Canada Inc.

Financial Debt Recovery Ltd.
Gatestone & Co.

GECF Collections Company
iQor Canada Ltd.

Kingston Data and Credit
Metropolitan Credit Adjusters Ltd.
MJR Capital Services Inc.
NCO Financial  Services Ltd.
Partners In Credit Inc.
Total Credit Recovery Limited
Tricura Canada Inc.


23 firms "make the list" as The Largest Collection Agencies Operating in Canada

If you have not made a payment to one of your creditors in the last two to six months then there is a good chance you have been receiving collection notices and collection calls from the in-house collection department at your creditor.

if you have not, however, made a payment to your creditor in more than six months then you are probably receiving collection calls from a collection agency that is attempting to collect your account on a commission basis.  This means that the collection agency calling you does not receive a single penny unless you make one or more payments on your outstanding account.

Arbitrary decision to restrict our list to collection agencies with fifty or more collectors

We have compiled a list of the largest collection agencies operating in Canada.  We have made the arbitrary decision to only include  those collection agencies collecting monies from Canadian residents employing more than fifty collectors.  Our list of the Largest Collection Agencies Operating in Canada, found below, appears in alphabetical order--and not the largest collection agency first, followed by the second largest collection agency, and then the third largest collection agency in descending order.  In fact, you would have to go towards the bottom of our list to find the largest collection operating today in Canada--Total Credit Recovery Ltd. 

Requirement for collection calls to Quebec residents to originate from a local Quebec office

Under Quebe law, any and all collection calls from collection agencies to Quebec residents must originate from a location within Quebec.  This means that the following 22 collection agencies, virtually all of whom operate across Canada, will have a Quebec office location where collection calls are made to Quebec residents.

Honourable mention for the four largest non-profit credit counselling agencies in Canada

Most people would not think of a credit counselling agency as a collection agency.  However, some senior executives at Canada's largest creditors refer to Canada's three or four largest non-profit credit counselling agencies as the best collection agencies in the country.  Furthermore, in some provinces credit counselling agencies are required to possess a collection agency license.  Our list of the  Largest Collection Agencies in Canada gives an honourable mention to the four largest non-profit credit counselling agencies operating in Canada today:

Largest Collection Agencies Operating

in Canada

Kingston Data and Credit

Head office:

498 Eagle Street N.

Suite 102

Cambridge, ON  N3H 1C2

Tel.: (519) 653-0854

Toll Free Phone: (888) 908-3151

Fax:  (519) 653-6930

Ontario offices:

1100 Clarence Street

Suite 204

Brantford, ON  N3S 7N8

600 Christina Street N.

Sarnia, ON  N7T 7W5

Quebec office:

4500 Trans-Canada Highway

Suite 400

Pointe-Claire, QC

Head Office:

5900 Finch Avenue East, Suite 200A

Toronto, ON M1B 5P8

Tel.: (416) 297-7077 or Toll Free (888) 851-8699

Fax: (416) 297-7439

Agence de Recouvrement Commun Inc.

Gatineau, QC

Tel.: (819) 243-0809 or Toll Free (888) 886-1924

255 Consumers Road, Suite 250

Toronto, ON  M2J 1R4

Tel.: (866) 294-1752

Fax: (866) 637-7783

Head Office:

180 Duncan Mill Road, Suite 300

Toronto, ON  M3B 1Z6

Tel.:  Toll Free (800) 900-4238 or (416) 961-9622

Fax:  (888) 432-2923

Quebec Office:

105-160 Boul. L'Hopital

Gatineau, PQ  J8T 8JI

Click here to read this LinkedIn post.

Continue reading on this webpage for contact info for these collection agencies

Common Collection Agency             

Head Office

40 West Wilmot Street, Unit 10

Richmond Hill, ON  L4B 1B8

Tel.:  Toll Free (800) 763-3328 or (905) 771-6000

Fax: (905) 771-6005

Quebec Office:

Agence de Recouvrement F.D.R. Ltee.

1117 Ste-Catherine St. W.,, Suite 920

Montreal, QC  H3B 1H6

Tel.:  Toll Free (877) 651-9259 or (514) 285-1003

Fax: (514) 285-1904

Founder, Mark Silverthorn

On this website you will find a dedicated webpage for each of the above-mentioned collection agencies.

According to its 2013 financial statements filed with the Canada Revenue Agency, the Credit Counselling Society employed 83 full-time staff.  With the exception of the Credit Counselling Society of Atlantic Canada Inc., these non-profit credit counselling agencies

Help me with my debt

3500 Dufferin Street, Suite 403                                         

Toronto, ON  M3K 1N2

Tel.: (416) 638-6868 or Toll Free (866) 537-6868

Fax: (416) 638-6867

Request free phone consultation

A1 Credit Recovery and Collection Services

Head Office:

325 Milner Avenue, Unit 111

Scarborough, ON  M1B 5N1

Tel.:  (416) 291-2113

Fax: (416) 412-3042

British Columbia Office:

555 Sixth Street, Suite 409

New Wesminster, BC  V3L 5H1

Fax:  (604) 540-1200

Quebec Office:

50 Cremazie Blvd. Ouest, Suite 400

Montreal, QC  H2P 2T1

Tel.:  Toll Free (800) 567-7017 or (514) 383-5711

Fax: (514) 383-3616

Head Office:

91 Geneva Street

P.O. Box 670
St. Catharines, ON  L2R 6W8
Tel.: (905) 688--0447
Fax: (905) 688-6491

The firm has offices in approximately a dozen cities in Ontario including the following:

Brantford                           (519) 751-3909

Etobicoke                         (416) 259-2792

Georgetown                     (905) 702-8921

Hamilton                          (905) 389-0822

Kitchener                        (519) 749-7029

London                           (519) 663-9472

Newmarket                    (905) 895-6427

Oshawa                         (905) 438-9313

Ottawa                           (613) 564-0154

Toronto                           (416) 777-2225

Windsor                         (519) 253-6559

Quebec Office:

6555 Chemin de la cote-des-neiges

Montreal, QC  H3S 2A6

Tel.: (514) 731-6316

7033 Telford Way, Suite 17
Mississauga, ON  L5S 1V4
Tel.: Toll Free  (877) 669-4935 or (905) 671-4151
Fax: (905) 671-2225

60 Centurian Drive
Suite 201, North Tower
Markham, ON  L3R 8T6
Tel.:  Toll Free (877) 669-4935 or (905) 671-4151
Fax: (905) 479-1075

Quebec Office

4650 boul. Des Laurentides
Suite 450
Laval, QC   H7K 2J4
Tel.:  Toll Free (866) 682-5008 or (450) 622-9559
Fax: (450) 662-1381