Founder, Mark Silverthorn

Undertaking provided to the Alberta regulator

Here is a redacted copy of a collection letter, dated March 2017, from Credit Bureau of Canada. sent to a resident of Vancouver, British Columbia.


Here is a redacted copy of a settlement letter, dated November 15, 2017, from Credit Bureau of Canada Collections sent to a consumer, on behalf of its client, Mogo Finance, offering to settle an outstanding account for less than 100 percent of the outstanding balance.

The registered head office for Credit Bureau of Canada Collections (Collectcents) is located at 1450 Meyerside Drive, Second Floor, in Mississauga.

On January 4, 2017, Jonathan Finley, the President of Credit Bureau of Canada Collections, signed an Undertaking pursuant to the Alberta Fair Trading Act under which his collection agency agreed not to make payment demands to an Alberta resident in circumstances where more than six years had elapsed from the date of last payment.

Head Office:


1450 Meyerside Drive, Second Floor

Mississauga, ON  L5T 2N5

Tel.:  Toll Free (800) 256-8964 or (905) 670-7575

Fax: (905) 670-7069


British Columbia Office:


88 6th Street, Unit 410

New Westminister, BC  V3L 5B3

Tel.: (855) 782-8033

Fax: (604) 522-9867


Ontario Office:


1 St. Paul Street, Suite 403

St. Catharines, ON  L2R 7L2

Tel.: Toll Free (877) 340-8103

Fax: (905) 641-1515


Quebec Office:


4150 Rue St. Catherine Street West, Suite 240

Montreal, PQ H3Z 2Y5

Tel.: (877) 688-3681

Fax: (514) 313-1247

Contact information

Credit Bureau of Canada Collections

​(aka Collectcents)