Founder, Mark Silverthorn
Here is a redacted copy of a collection letter, dated March 2017, from Credit Bureau of Canada. sent to a resident of Vancouver, British Columbia.
Here is a redacted copy of a settlement letter, dated November 15, 2017, from Credit Bureau of Canada Collections sent to a consumer, on behalf of its client, Mogo Finance, offering to settle an outstanding account for less than 100 percent of the outstanding balance.
The registered head office for Credit Bureau of Canada Collections (Collectcents) is located at 1450 Meyerside Drive, Second Floor, in Mississauga.
1450 Meyerside Drive, Second Floor
Mississauga, ON L5T 2N5
Tel.: Toll Free (800) 256-8964 or (905) 670-7575
Fax: (905) 670-7069
British Columbia Office:
88 6th Street, Unit 410
New Westminister, BC V3L 5B3
Tel.: (855) 782-8033
Fax: (604) 522-9867
1 St. Paul Street, Suite 403
St. Catharines, ON L2R 7L2
Tel.: Toll Free (877) 340-8103
Fax: (905) 641-1515
4150 Rue St. Catherine Street West, Suite 240
Montreal, PQ H3Z 2Y5
Tel.: (877) 688-3681
Fax: (514) 313-1247
Credit Bureau of Canada Collections
Undertaking provided to the Alberta regulator
On January 4, 2017, Jonathan Finley, the President of Credit Bureau of Canada Collections, signed an Undertaking pursuant to the Alberta Fair Trading Act under which his collection agency agreed not to make payment demands to an Alberta resident in circumstances where more than six years had elapsed from the date of last payment.