Founder, Mark Silverthorn
Here is a redacted copy of a collection letter dated March 5, 2018, from CIBC sent to one of its credit card clients.
In this brief YouTube video consumer advocate Mark Silverthorn, Founder of Comprehensive Debt Solutions, talks about consumer debt and bill collectors on CBC Marketplace, Global National News, and CBC National News.
Here is a redacted copy of a collection letter dated April 4, 2018 from 2018 sent to a Canadian resident.
Here is a redacted copy of a collection letter dated December 3, 2018 demanding payment from a Canadian.
CIBC is one of the largest banks in Canada. The bank offers a significant number of credit-related products to Canadians.
Here is the address for the in-house collection department at CIBC.
CIBC Client Account Management
P.O. Box 157
Commerce Court Postal Station
Toronto, ON M5L 1E7
Tel.: (800) 256-8580
Fax: (416) 784-2204